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1. Shoes selection, incluse style, size, color, order quantity
2. Confirm stock availability, order amount, shipping address
3. Process payment
4. Arrange shipment once payment comes in
5. Buyer receives express tracking number
6. Checking delivery status in forwarder's web-site
7. Confirm receiving and prepare ongoing business |
| 1. Quality Assurance: |
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1. We are strictly control material input channel to make sure only the top-layer leather is used for vamp
2. Senior QC team check all shipment mannually to make sure only Grade "A" shoes be exported, the rest are all
destroied to eliminate any leaking |
| 2. Refund and exchange policy |
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Refund and exchange are applied under following situation
1. The shoes size and color wrong
2. Quantity wrong
3. The shoes were damaged while package are fare well |
| Overall risk cover |
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We will arrange back up shipment without debate when
1. The shoes lost by courier
2. The shoes damaged during transportation
3. The shoes are hold by custom |
